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Short Courses

 

2017 Short Courses

Click the REGISTER links below, to secure your place today!

For more information

Call us: 1300 519 000

Or email: events@momentummanagement.com.au

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The Exceptional Dentist

Patient Communication and Case Presentation

2 Days

Build relationships with your patients, create loyalty towards your practice and encourage acceptance of comprehensive treatment without selling or pushing.

You will master advanced learning techniques:

  • Outstanding communication beyond scripted verbal skills
  • Ethical management of patients expectations, needs and wants
  • How to present financial options to your patients without scaring them away
  • Neurolinguistic Programming
  • Cultural etiquette
  • Planning and preparation for case presentation

Online: 28 February – 1 March - REGISTER
Melbourne: 16- 17 March - REGISTER
Byron Bay: 6-7 July – BOOKED OUT!
Sydney: 31 August- 1st September - REGISTER

The Exceptional Business

The Essentials

1 Day

Learn the “Four P’s” of an outstanding business.

You will master four key areas:

  • Production: Achieving targets, budgets and managing by numbers
  • Patients: How to attract, diagnose and present treatment and retain your patients
  • Processes: Implementation of tried and tested systems and processes
  • People: How to hire, train and retain the perfect team

Melbourne: 18 February - REGISTER
Sydney: 7 April - REGISTER – BOOKINGS CLOSED- CONTACT 1300 519 000
Newcastle: 8 June - BOOKED OUT!
Online: 16 August - REGISTER
Townsville: 2 September BOOKED OUT!

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The Essentials of Marketing

1 Day

A focus on marketing is essential for practice growth in 2017! Attract and retain your ideal patient base, learn the essentials of digital and website marketing and build your marketing strategy.

In this workshop you will learn to:

  • Formulate a 3-month marketing strategy to begin using immediately in your practice
  • Build your digital marketing toolkit and improve your online presence
  • Develop internal marketing methods to improve the patient experience and to drive loyalty
  • Obtain effective techniques to reactivate and reconnect with past patients
  • Identify who your ideal patients are and how to retain them
  • Generate referrals

Online: 8 February BOOKED OUT!
Melbourne: 31 May BOOKED OUT!
Sydney: 11 August - REGISTER
Townsville: 1 September -BOOKED OUT!

The Exceptional Practice Manager

2 Days

Learn clear and practical solutions for immediate implementation in your practice.

In this workshop your team member will learn to:

  • Manage finances, budgets and KPIs
  • Effectively manage and motivate staff
  • Handle conflict
  • Efficiently manage schedules and workloads
  • Implement marketing campaigns
  • Lead and develop a strong team

Sydney: 9-10 March - REGISTER 

Online: 30-31 March - REGISTER **Please note this course date has changed to 30-31 March**

Melbourne: 20-21 July - REGISTER

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Autopilot Your Practice

1 Day- Online

Learn streamlined practice systems that run themselves! Put your practice on autopilot and live life on your terms… without sacrificing your income!

You will learn to:

  • Structure your practice to allow you freedom to live life the way you wish, while generating a healthy income
  • Hire, train and retain a world class team
  • Implement systems to run the practice rather than letting the practice run you
  • Understand your numbers and diagnose practice problems from your smart phone
  • Lead from afar

Online: 19 July - REGISTER

The Exceptional Front Office Coordinator

1 Day

Equip your front office staff with the skills to handle all types of patients.

Content includes:

  • Learning valuable verbal skills to deal with getting appointment commitment,
    confirmation and strategies for dealing with no-shows and cancellations
  • Creating the ‘ideal day’ for the whole dental team
  • Communication skills for patients and fellow team members
  • Telephone skills including the new patient call, dealing with shoppers and emergency patients
  • Learning how to handle objections, conflict and confrontation
  • Building relationships with patients

Sydney: 12 May - REGISTER
Melbourne: 25 August - REGISTER
Online: 6 September - REGISTER
Byron Bay 24 November BOOKED OUT!

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The Exceptional Chair Side Assistant

1 Day

Teach your Chair Side Assistant to be much more than a person who does suction! They will master advanced learning techniques.

In this workshop your team member will learn to:

  • Set your day up for success with a well run morning meeting
  • Be prepared and learn to anticipate the dentists needs
  • Provide the fundamentals of four handed dentistry
  • Learn to support the dentist in communicating with your patients
  • Build relationships with your patients
  • Run efficient sterilisation procedures

Sydney: 11 May - REGISTER
Melbourne: 24 August - REGISTER
Online: 4 October - REGISTER
Byron Bay: 23 November BOOKED OUT!

The Exceptional Hygienist/ Therapist

1 Day

Discover how to transform your hygiene/ therapy department into the heart of your practice.

Content includes:

  • Create a sensational experience for patients on every visit
  • Build trust and lasting relationships with your patient base
  • Enhance communication and education skills and motivate your patients to accept treatment recommendations
  • Run the hygiene/therapy department like a business within a business
  • Optimise your recall system
  • Develop clinical protocols that streamline your services
  • Support the dentists in your practice in providing comprehensive care

Sydney: 10 August - REGISTER
Online: 11 October - REGISTER
Melbourne: 15 November - REGISTER


  • Our Programs


    Momentum Management Program

    Momentum Masters