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Momentum Academy

Momentum Academy – Educate

Dental Education

This is the learning area of the company.  We offer a number of learning options including registered courses to help your whole dental team achieve success.

Dental Short Courses in Australia

We offer short courses all across Australia and New Zealand for Dental Assistants, Front Office Coordinators, Practice Managers, Hygienists and Dentists to attend and learn to enhance their skills and your teams overall performance.

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Keys to a successful dental practiceIn Practice Training (IPT) in Australia and New Zealand

We offer personalised training for the whole Dental team in your own practice. This is a great option for those practices who want the whole team experience and do not want to take their staff out of the practice.  Your team will learn in their own workplace, so it is easier for them to implement the changes.  We have a range of training options for you to choose from.

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Exceptional Communications

You only get one chance to make a first impression.  This off-the-shelf CD training program provides your front office coordinators with the verbal skills to convert shoppers into patients and patients into appointments. It has been designed to train your staff without them ever leaving their desk.  Once your staff have completed the 90-minute training and we follow up the training with mystery callers to give you feedback to improve the way your staff handle calls.

Training covers

  • Answering the phone professionally
  • Politely placing a call on hold
  • Successfully handling the new patient call
  • Making an appointment efficiently and effectively
  • Dealing with cancelations
  • Confirming appointments
  • Filling last minute gaps in the appointment book

Exceptional Communications gives your staff the skills to serve your patients with grace.

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Call Momentum Management at 1300 519 000 today to learn more.

  • Our Programs

    Momentum Management Program

    Momentum Masters